How to Request Account and Data Deletion
At SyncPrompt, we respect your privacy. If you wish to permanently delete your account and all associated data, please follow the steps below:
Steps to Delete Your Account
In the app: Open SyncPrompt → Settings → Account → Delete My Account. Confirm the dialog to permanently delete your account immediately.
By email: You can also request deletion by email using the steps below:
- Send an email to [email protected] from the email address associated with your SyncPrompt account.
- Use the subject line: "Account Deletion Request".
- Please include your username or the email address used to log in.
- Our support team will process your request and permanently delete your account within 7 business days.
What Data is Deleted?
Upon processing your request, the following data will be permanently and irreversibly deleted from our servers (Supabase):
- Your account credentials (email and user ID)
- Your profile information
- All your saved prompts, optimized texts, and prompt history
- Your sync data across devices
Data Retained
We do not retain your personal data or user-generated content after deletion. However, please note that anonymous, aggregated financial transaction records (such as purchase history via RevenueCat and Google Play) may be retained purely for legal, tax, and accounting compliance purposes.
Request Deletion
Send your account deletion request to our support team:
[email protected]